How much is delivery ?
We offer different modes of delivery.
The costs of ports automatically adjust according to the delivery destination desired, and the weight of your order. They will be displayed as an indication on each product listing and more detailed before you confirm your order (after you have filled in your delivery address).
What countries do you deliver ?
We deliver to France, UK, Europe, overseas and the world. Simply enter a valid shipping address then the shipping charges will be adjusted automatically according to the delivery destination desired, and the weight of your order.
How do you ship orders ?
All orders are protected in envelopes, vials or cartons (depending on the volume) to ensure a transport and optimal protection during the delivery of your order. Orders are shipped directly from our suppliers to the delivery address you have requested. We do not have any physical inventory and products are available from our suppliers.
What are the delivery times ?
Your items are shipped from China typically in 2 to 4 business days (excluding weekends and holidays) and are delivered to the delivery address you have indicated during the validation of your order before your payment. The delivery times are displayed in each product before your purchase, during or after the order in the shopping Cart, your order details after completion.
Be sure to check that the address you enter is correct to ensure a fast delivery and safely (please Specify if applicable: The name of a Lieu-Dit, # Building, # mailbox, # apartment, etc...).
You will find below a summary table of the different shipping methods that we use, and their delivery times in working days. These time limits may be extended for an indefinite period in case of force majeure (Snow, strike, carrier, etc.).
Summary of the modes of shipment – delivery Time - Contact
Metropolitan France (Corsica and Monaco included) + UK + Europe + overseas + Worldwide.
Deliveries in the Modes of ECONOMIC
Delivery Modes : ECONOMY Mode (for a fee), ECONOMY Mode (free).
Tracking : LINK Tracking for all carriers in eco mode from China
Delivery time (after dispatch) : 15 to 20 working days
DHL Express International Recommended FAST
Delivery time (after dispatch) : 3 - 5 working days
Follow-up : Tracking LINK to the carrier DHL from China
How can I track delivery of my order ?
If you choose a method of shipment with a track number, it will be communicated to you by email upon shipment of your order. Using this number you can follow online the evolution of the delivery of your parcel from the site indicated in the table above. A link will also be sent to the email address used for your registration.
Finally, if you have the slightest concern during the delivery of your order, please do not hesitate to contact our customer service by email on the contact form available Monday to Friday from 09h to 12h00 and from 14h to 17h00 (Excluding public holidays).